Agent Training Guide

As a real estate agent, you serve homeowners at every stage of their journey — whether they are first-time buyers or repeat homebuyers. It is important to recognize that over 90% of homes sold in the U.S. are represented by real estate agents, which shows the high level of trust clients place in you.

Always approach your role with professionalism, care, and responsibility. That trust is your most valuable asset — and it extends far beyond the closing table.

Even clients who previously received excellent service may experience financial hardship and lose their home to foreclosure. When this happens, they may still need your guidance.

Your role is to:

• Stay empathetic and supportive through what can be a deeply personal setback
• Identify opportunities where you can continue to provide real value
• Educate them on rights and entitlements they may not be aware of

You must be able to clearly explain surplus funds to former homeowners.

Key points to teach your clients:

• These funds legally belong to the former homeowner
• The funds are held in the court registry until claimed
• The homeowner must file a formal claim to receive them
• If left unclaimed, the funds may eventually be transferred to the state as unclaimed property

Help clients understand the process using simple, logical steps:

Your job is to make this process easy to understand and actionable for your clients.

At Foreclosure Recovery Agent, we handle the research and claims coordination process end-to-end. Here is how it works:

Once a qualified claim is identified, you will:

• Contact the former homeowner through your existing professional relationship
• Explain their potential eligibility for surplus funds in plain language
• Educate them on the applicable state statutes governing their rights
• Guide them through the next steps with clarity and care

Because you are already a trusted professional in their life, your outreach carries more weight than a cold contact. That relationship is the foundation of why this works.

After a successful claim and recovery of funds:

Always approach this opportunity with the right foundation:

This is not just a transaction — it is a chance to assist someone in recovering money that is rightfully theirs. Done with integrity, it deepens trust and strengthens your professional reputation.